How do I take my own measurements if I am placing an order on-line?
It is best to have someone help you take your measurements. Stand in a natural position with your heels together and your arms at your sides. Be sure to hold the measuring tape flat against your body. Bust – Measure completely around the circumference of the bust line, making sure to hit the fullest part of the breast. Waist – Measure around the natural waistline, usually at the smallest part of your abdomen just below your rib cage. Hips – Measure the full circumference of your hips, making sure to hit the fullest part of your hips. It is also helpful to include your height to ensure that the standard length will be appropriate.
Why do I need to make an appointment to visit Lockhart’s?
Lockhart’s prides itself on the individual attention that we provide each of our clients. In order to give you the full attention of our experienced consultants, we request that you set up an appointment. This also ensures that you have access to one of our two spacious dressing areas.
How much time is allotted for each appointment?
Our appointments are booked for an hour to an hour and a half. With the assistance of our consultants, this seems to be an appropriate amount of time without becoming overwhelmed and exhausted (it’s hard work trying dresses on!)
What should I bring to my appointment?
Bring pictures of dresses you’ve seen on our website, in magazines or that you’ve tried on elsewhere. And bring an open mind: don’t be surprised if you find “the dress” on your first visit to Lockhart’s. We do have plenty shoes and undergarments for you to use when you try on gowns.
Who should I bring to my appointment?
Bring the closest friend or family member whose opinion you value and who knows you well and with whom you want to share the experience of buying your gown. Bringing more than 3 others can take the focus off of you.
What size gowns are available for me to try on?
We carry a full range of sizes including a large selection of plus-size samples.
May I take pictures of the gowns while I try them on?
Absolutely! We want you to remember your wedding gown shopping experience and your first impressions of your dream gown. The twinkle in your eye that says “I look fabulous!” should be captured forever.
When should I order my veil and/or headpiece?
Special-order designer veils have a 3-4 months lead-time, so making a decision at the time you order your gown is helpful. It is certainly easier to make these decisions when you have your wedding gown on.
Can I complete my entire look in one appointment?
Absolutely! Not only do many brides find their dress on their first visit to Lockhart’s, but they also find all their accessories (veils, headpieces, shoes, jewellery etc) on their first visit.
Do I need to make an appointment to look at accessories?
Although you may not need a full appointment to try on accessories, we would appreciate a quick call or email to let us know that you are coming so that we can give you our full attention. 1-888-235-7888.
How far in advance do I need to buy my gown?
It’s best to allow 6-9 months before your wedding to order a gown. Although this seems like a long time, consider that your gown is being made specifically for you in your colour, size, and fabric choice.
What is a special-order gown?
Most of the gowns we sell are special-order. A special-order gown is made specifically for you based on the measurements we take from you, the designer then uses their pattern that is closest to your measurements to create your gown. Once your gown arrives, it will be fitted to perfection by your seamstress.
What happens when my gown arrives?
Your gown is delivered to us directly from the designer and we perform a thorough quality control check on each gown. Once we are satisfied the gown is perfect, we’ll call you to schedule an appointment for you to try it on or to arrange shipping and final payment.
Do you have a question not answered above? Over the years, we’ve helped hundreds of clients find their dream gown and answered thousands of questions. Get your questions answered by calling us at 1-888.235.7888 or join the conversation on our Facebook page.